Legal

Predixa Cookie Policy

Last Updated: January 2025

This Cookie Policy explains how Predixa ("we", "us", "our") uses cookies and similar technologies on predixaweb.com, the Predixa web application, and associated services (collectively, the "Platform"). By using the Platform, you consent to the storage and access of cookies as described below.

1. What are cookies?

Cookies are small text files that websites store on your device to remember information about your visit. Cookies can be first-party (set by Predixa) or third-party (set by trusted partners providing services on our behalf). We also use similar technologies like local storage and session storage to cache preferences and process data efficiently.

2. Types of cookies we use

Essential cookies

Required for the Platform to function, including authentication, security, and network management. These cookies cannot be switched off because they enable core features such as logging in, maintaining sessions, and delivering requests safely.

Performance & analytics cookies

Help us understand how the Platform is used so we can improve reliability and product experience. We aggregate usage data and do not use analytics cookies to identify individual users. Analytics is limited to Predixa-operated tools or trusted partners that comply with our privacy standards.

Preference cookies

Store choices like theme mode, chart settings, and dismissals of in-product announcements. These cookies ensure Predixa remembers your preferences across sessions.

3. Why we use cookies

  • Authenticate users and maintain secure sessions across the Platform.
  • Remember user preferences such as chart layouts, watchlists, and interface settings.
  • Analyze how features perform so we can optimize load times, reliability, and product roadmap decisions.
  • Detect and prevent fraud, abuse, and unauthorized access attempts.

4. Managing cookies

Most browsers accept cookies by default, but you can adjust settings to block or delete them. The process varies by browser, so refer to your browser's help documentation for detailed instructions. Please note that blocking essential cookies may impact core functionality such as logging in or accessing secure areas of the Platform.

In the future, we plan to offer in-product controls for managing non-essential cookies. Until then, you can opt out of analytics cookies by contacting us at support@predixaweb.com.

5. Third-party cookies

We limit the use of third-party cookies to essential services that support the Platform (e.g., payment processing, security, and analytics). These partners are contractually obligated to handle data according to our privacy standards and applicable laws. We do not permit third parties to use cookies for advertising on Predixa.

6. Updates to this policy

We may update this Cookie Policy to reflect changes in laws, technology, or our service offerings. Updates will be posted on this page with a new "Last Updated" date. Material changes may also be communicated via email or in-product notifications.

7. Contact us

Questions about this Cookie Policy? Email support@predixaweb.com and our team will respond within 24–48 hours.